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In a world where attention is concentrated on the chef of a hot restaurant, it's easy to forget who keeps the wheel turning every day. Twelve individuals — little-known secret weapons of restaurants — were spotlighted by Zagat. From a patient oyster shucker at Jax to a waiter with a big heart at Session Kitchen and a Chinese couple who make about 500 soup dumplings daily at ChoLon, these twelve have talents and qualities that elevate the performance of their respective restaurants.
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