Since November, but more forcefully in recent weeks, Onefold's owner Mark Nery has been responding to one-star Yelp reviews with his own insults-rich impressions about his displeased guests. After a particularly spirited exchange, Eater Denver ran an article about the Yelper banter.
That article, hot on social media, led to a variety of other discussions all the way to Australia, on our own Eater National, on Grubstreet, on Thrillist, and in a local news story by Fox31. With mostly one-star reviews pouring in after all the noise, Yelp quarantined Onefold's page with this message:
Active Cleanup Alert
This business recently made waves in the news, which often means that people come to this page to post their views on the news.
While we don’t take a stand one way or the other when it comes to these news events, we do work to remove both positive and negative posts that appear to be motivated more by the news coverage itself than the reviewer’s personal consumer experience with the business.
As a result, your posts to this page may be removed as part of our cleanup process beginning Thursday, March 10, 2016, but you should feel free to post your thoughts about the recent media coverage for this business on Yelp Talk at any time.
On that Yelp Talk page, commenters aren't quiet and one in particular stands out: Michael U., one of the most recent one-star Yelpers who prompted Nery's wrath last week. With over 3200 Yelp reviews under his belt, Michael left this additional comment about Onefold:
As detailed in my review, the owner attacked based entirely on a facebook photo album that was seen by perhaps ~70 friends who follow my travels. He made accusations there and then posted the 'response' as detailed above on Yelp.
Quite obviously I was not watching porn in the place as that would be pretty ridiculous and I even complimented the staff AND decor in my facebook album which has been preserved untouched. He has video surveillance footage from my visit (he posted a still of me bussing my own table) that would not corroborate the comments about anyone 'complaining' about me either (there was only 1 table of 2 persons when I got there and 1 table of two others when I left.)
His comments are, quite frankly, libel and I've had several suggest legal action given the fact that he is essentially claiming felony behavior by stating I was watching videos the "FBI" would be interested in.
His food is mediocre on a national level and he is a first rate jerk in terms of his behavior. If I were to press the situation legally he'd have no legs to stand on and I'd gladly submit my laptop and testimony largely to make a point, rather than for any financial gain.
And then one more for good measure:
Mark went back and deleted the "Btw you were not watching normal porn, however I am sure the fbi will catch you soon. You creepy pervert." part, as though Eater misquoted the disgusting libel....and just left the good ol' fashioned lies about finishing the food, watching porn in the first place, etc.
One Yelper called Nery "Donald Trump's long lost twin," some called him insane, and yet some questioned how jumpy Yelpers get when they get called out. No matter what you think of Nery or Onefold, for the time being, you can't star-rate your experience on the Uptown restaurant's Yelp page.